Welcome to My Portfolio

I specialize in making complex systems understandable for the people who use them every day, whether that's an administrator configuring a workforce management module, a manager running reports, or an employee navigating a new process. My documentation work spans user guides, admin guides, and release notes.

I developed and maintain an internal Technical Writing Style Guide. This project has given me the opportunity to take on a leadership role within my team: I lead a committee of writers who collaborate on updates and additions to the guide, bringing their collective expertise to how we document. It also speaks to one of my genuine passions, which is editing and the craft of clear, consistent, and precise writing.

I hold a Technical Writing Certificate from George Brown College. I follow the technical writing community closely and actively experiment with AI tools to find practical ways they can improve my work.

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